FAQs


How long does shipping take?

Shipping usually takes between 10-15 days depending on where you live. See more about shipping under shipping and delivery section.

How do I change or cancel my order?

Unfortunately, once the order is placed we are unable to make any changes to it. You may submit a request to cancel your order, however, once your order has been fulfilled by our team we cannot cancel your order.

How can I track my package?

Once your order has been fulfilled, you will receive an email with the tracking information. Your tracking information should be updated once the shipping courier scans the package into their system.

I placed an order but never received a confirmation email.

Email confirmations are automatically sent to the email entered during checkout. We always recommend checking your spam folder as sometimes it may be in there. We recommend waiting 24 hours after ordering to make sure there isn’t just a delay on the email.

Customs fees and other import duties

Fitnessboozt will not be responsible for any import fees for international orders.
It is the customers responsibility to cover these charges,
failure to do so will result in the delivery returning to sender.

Do you refund tax on international shipments?

Unfortunately, tax on international shipments is country specific and out of our control. Any tax that is owed on an international package is at the customers expense.

What happens when my package gets lost in transit?

Unfortunately, we do not take responsibility for lost, misplaced, or incorrectly delivered shipments. Please contact the shipping courier for more information.